Q: I have joined an area, how quickly will I be able to start saving?
A: Typically, it takes 24-48 hours depending on the area. You will be emailed directly by the partner when the account is set up and active. Should you have any concerns, or the process takes longer, please email us at: email@example.com.
Q: How quickly does Amplify customer care respond to voicemails or emails?
A: Response times are usually within two hours during business hours, 8am to 6pm EST. Outside of business hours a response may not be received until the next business day – though we do have team members available to service West Coast clients through 6pm PST.
Q: How are you able to drive such savings when I can’t?
A: Amplify works with a number of associations, their members and companies directly. As a result we are able to leverage total spending in order to offer substantial savings to all members, irrespective of their stand-alone spending level. Our partners have therefore been able to commit to substantial discounts that would be otherwise unobtainable on a standalone basis.
Q: Are the savings real?
A: Ship a package, order some paper, or use a conference room and find out for yourself. The answer is a resounding YES . These services have no minimums and only MSAs. The true value is not just in saving money (OK 40% off on shipping is pretty cool) but also due to ease of use and reduced administrative burden. We want to allow you to focus on taking care of your clients. Amplify clients don’t have to go online to find deals on paper or copiers. Instead, we leverage our expertise to deliver savings day in and day out.
Q: Why do I need to sign an MSA for shipping?
A: In order to protect Amplify and ensure we have an acknowledged business agreement between us. You expect your clients to make an upfront acknowledgment before they incur costs with you, and you expect to be paid for services you perform on their behalf – we are no different.
Q: Am I committing myself to a certain spend level or a contract?
A: Absolutely not for shipping, conference rooms, or office supplies. However, for wireless and merchant services – these are not services you want to change regularly – therefore while they can be cancelled; we suggest you think carefully before committing to them. As for CFG – you will sign a credit agreement, it will be 3 to 4 pages, but still it’s a credit agreement with certain restrictions and requirements any lender has – as such you absolutely are committing to a contract.
Q: How does Amplify make money?
A: Generally we receive a rebate from the specific partner based on total spend levels. On shipping we only pass on a % of the overall discount we receive – using the difference to fund marketing, other costs and our return.
Amplify is incentivized by our partners based on volume of business, so given there are no minimums or fees for our association members, we have to deliver value to you each and every day to make money. If you have any additional questions or concerns please call or email us.
In return for our partners offering a mix of substantial discounts, unique offerings or in the case of CFG a stripped down application process, Amplify offers each partner exclusivity to its platform.
Q: Do you offer consulting or other services not listed on the site?
A:We do offer business consulting – from: M&A, integration, back office consolidation, reporting, working capital management and more generic consulting. For more info simply email us at: firstname.lastname@example.org and the leader of our consulting practice will schedule an appointment with you.
Q: Is my information secure?
With regard to names, addresses and email addresses (or any other info) – this information is only shared with the service provider that you signed up to either receive services from or more information on – NO ONE ELSE. Amplify may send you emails from time to time, especially when we launch a new service provider, but these emails are through Mail Chimp, and you may simply unsubscribe from these emails.
We collect information that helps us to continually improve the user experience. We store information in your account as provided, although we do NOT store your credit card information (that is maintained by our gateway provider). We use this information to communicate with you regarding any questions you may have.
If you have provided us with your e-mail address, you have agreed to receive emails with information out our services and other information that is relevant to your account and our offering. You may unsubscribe from our promotional e-mails at any time.
We do not share your information, except as required by law or to support your specific requests with our partners.
We use the best security available to protect your online information.
We use care and take every precaution with the information contained in our website. We present this information to you as accurately as we can, although errors and omissions do occur from time to time. If you see any discrepancies, potentially incorrect information or have any other questions about services, please contact customer service at: email@example.com
Discounts and Other Savings
These are subject to change without prior notification.
Laws regarding the collection of sales tax vary by location and undergo frequent change in content as well as interpretation by governmental agencies. We will always make every effort to fully comply with the law and governmental regulations. Amplify only offers services, however, a number of our partners offer the sale of products that are subject to sales tax.
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